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General Trading Terms

Central Coast Florist Trading Terms and Conditions

Central Coast Florist Trading Hours

Monday, Tuesday, Wednesday and Friday: 8.30am to 5.30pm

Thursday: 8.30am to 6.30pm

Saturday: 9.00am to 3.00pm

Sunday: Closed

Customer Service Policy

We value you as our customer therefore we will make every effort to make sure that each and every order is made to value and resemble the selection made, however, please be aware that throughout Australia and Overseas, seasonal and regional conditions may affect supply of certain flowers and foliage. Substitutions may need to be made and they will be of similar size, colour and value, maintaining the full value of the order.

Our team strives to be courteous and professional. Members of our team are fully qualified florists.

Flowers that are used in our work are guaranteed to be fresh and of the highest quality. Roses are hydroponically grown here on the Coast, therefore lasting quality is of the highest standard.

We can help you with Local, Interstate, and Overseas deliveries.

Our Guarantee

We guarantee same day delivery (Central Coast Wide), if the order is placed prior to 12 noon on the day for Monday to Friday and prior to 10am on Saturdays. When orders are placed after12 noon Monday to Friday and 10am on Saturday, same day delivery may not be possible but the order will be delivered as soon as we can.

Customer satisfaction is very important to us, therefore we will ensure that all our work is of the utmost quality.

We have consultation services available for corporate, function and special events and each job is costed out appropriately.

Grievance  and Non-Delivery Policy Guidelines

Central Coast Flowers has an understanding that at times there will be differences and grievances. The quick settlement of these matters is in the best interest of all parties concerned.

An email address is required on the order (noted at the time of ordering) to expedite any grievance matter including returns, undeliverable orders etc.

If delivery is not able to be fulfilled due to wrong address, changed address ie the addressee has moved etc, only the delivery fee will be charged.

Guarantee of Satisfaction

Interflora is proud of its reputation for excellence in all areas of floristry and delivery. Each and every order delivered through the Interflora Relay service is guaranteed to be of good quality and condition and to the full retail value of the order.

Containers, Gifts and Accesories

Interflora Florists will supply the containers, gifts and accessories shown whenever possible. Should these not be available, then alternatives of similar style and value will be substituted.

Delivery and Service Charges

The standard delivery fee applies to most areas of Australia, if an additional delivery fee is applicable either your Interflora Florist will advise you or we will.

Liquor Policy

Due to strict laws on the serving of liquor, Central Coast Florist does not allow liquor to be delivered in any order.

Acceptable Payment

Central Coast Florist accepts most major credit cards. They are: Amex, Diners, Visa, Mastercard, and Bankcard. Cleared funds must be received before the order is executed.

The Following Credit Cards are accepted for our Online Trading